Privacy Policy

Privacy Policy for Brighroute Consultancy LLP

Brighroute Consultancy LLP (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly in accordance with applicable data protection laws, including the General Data Protection Regulation.

We recognise our obligation to safeguard the information you provide and ensure transparency in how we collect, use, and store your personal data.

1. Information We Collect

We may collect and process the following categories of personal data:

• Personal identification information (Name, email address, phone number, etc.)
• Contact details and communication records
• Account-related information (if applicable)
• Technical data such as IP address, browser type, and usage data
• Any additional information voluntarily provided by you

At the point of collection, we clearly specify why your data is being collected.

2. Lawful Basis for Processing (GDPR Compliance)

Under GDPR, we process your personal data based on the following lawful grounds:

• Consent – When you provide explicit permission
• Contractual necessity – To deliver services requested by you
• Legitimate interests – To improve our services and user experience
• Legal obligation – To comply with applicable laws

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services
• Improve, personalise, and expand our website
• Communicate with you (customer support, updates, marketing)
• Conduct market research and analysis
• Prevent fraud and ensure security
• Send relevant information and promotional content (until you opt out)

4. Communication Consent

By submitting your information, you authorize Education Vibes (A unit of Brighroute Consultancy LLP) to contact you via:

• Phone
• SMS / RCS
• WhatsApp
• Email

for informational and promotional purposes.

You may opt out at any time by contacting us.

5. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfil the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes and enforce agreements

Once data is no longer required, it is securely deleted or anonymised.

6. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against:

• Unauthorized access
• Alteration
• Disclosure
• Destruction

7. Sharing of Information

We do not sell or rent your personal data.

However, we may share your data with:

• Trusted service providers and partners (under strict confidentiality agreements)
• Legal authorities when required by law

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Understand user behaviour
• Improve website functionality
• Personalise user experience

You can disable cookies through your browser settings.

9. Third-Party Privacy Policies

Our Privacy Policy does not apply to third-party websites or advertisers. We recommend reviewing their policies separately.

10. Google Advertising and DART Cookies

We may use services provided by Google, including DART cookies, to serve ads based on your visits to our website and others.

You can opt out via Google’s Ads Privacy Policy.

11. Log Files

We use log files that include:

• IP addresses
• Browser type
• ISP
• Date and time stamps
• Referring/exit pages

This data is used for analytics and is not linked to personally identifiable information.

12. Your Data Protection Rights (GDPR)

Under GDPR, you have the following rights:

• Right to access your data
• Right to rectification
• Right to erasure (“right to be forgotten”)
• Right to restrict processing
• Right to object to processing
• Right to data portability

We will respond to your request within one month.

13. International Data Transfers

If your data is transferred outside your country, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

14. Children’s Information

We do not knowingly collect personal data from children under 13 years of age. If such data is identified, we will take immediate steps to delete it.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

16. Data Protection Officer (DPO) & Grievance Redressal

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact our Data Protection Officer:

Name: Amarjeet Kumar
Email: amarjeet@educationvibes.in

We are committed to resolving complaints in a timely and effective manner in accordance with applicable data protection laws.